Privacy Policy

Data We Collect

We collect information you provide directly, such as account details, contact details, and content you upload or submit through forms. We also collect limited technical data to operate the site, including IP address, device identifiers, approximate location derived from IP, browser type, operating system, referring URLs, and timestamps.

Account and identity data: name, email address, and optional profile fields.
Transactional data: purchase records and necessary billing metadata (processed by our payment provider; we do not store full card numbers).
Usage data: pages viewed, time on page, features used, and error diagnostics.
Communications: messages and support requests you send to us.

How We Use Data

We use data to provide and improve the service, process transactions, support users, personalize learning experiences, and maintain security and integrity. We do not sell personal data.

Service delivery: enabling account access, course progress, and certificate generation.
Customer support: responding to inquiries and troubleshooting issues.
Safety and security: detecting and preventing fraud, abuse, or violations.
Legal compliance: tax, accounting, and regulatory record-keeping.
Research and development: improving course quality and platform performance.

Cookies

We use essential cookies for core functions (authentication, security, user preferences) and optional analytics cookies to improve content quality. You can manage preferences in your browser or through our cookie controls below.

Essential: required for login, session continuity, fraud prevention.
Preferences: remember theme and interface choices.
Analytics (optional): aggregate usage metrics to guide improvements.

Manage your cookie preferences anytime: .

Your Rights

Depending on your location, you may have the right to access, correct, delete, restrict, or object to certain processing, as well as the right to data portability. You also have the right to withdraw consent at any time where processing is based on consent.

Access: request a copy of your personal data.
Rectification: correct inaccurate or incomplete data.
Erasure: request deletion where applicable.
Restriction and objection: limit or object to certain processing activities.
Portability: receive data in a portable, commonly used format.
Complaint: lodge a complaint with your supervisory authority where applicable.

Data Retention

We retain data only as long as necessary for the purposes described in this policy, then securely delete or anonymize it. Retention periods vary by category and legal requirements (e.g., tax and accounting records may require longer storage).

Security

We apply administrative, technical, and physical safeguards designed to protect personal data, including encryption in transit, access controls, and regular security reviews. No system is 100% secure; we encourage responsible disclosure of vulnerabilities.

International Transfers

Where data is transferred across borders, we use legally recognized mechanisms (such as Standard Contractual Clauses) and additional safeguards appropriate to the sensitivity of the data and the destination jurisdiction.

Legal Basis

When required by law (e.g., GDPR), our processing relies on one or more legal bases: performance of a contract, legitimate interests, compliance with a legal obligation, consent, and protection of vital interests.

Minors

Our services are not directed to children under 13 (or relevant age in your jurisdiction). We do not knowingly collect personal data from children; if you believe a child has provided data, contact us to remove it.

Changes to This Policy

We may update this policy from time to time. Material changes will be communicated by notice on this page or within the service.

Contact

For privacy requests, contact us at [email protected] or call +1 (202) 555-0198.

Submit a Data Request

Use the form below to submit an access, correction, deletion, or other privacy request. We will verify your email before processing.

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